FAQ
Consult our comprehensive FAQs for up-to-date information. Please note that each program has different eligibility requirements, application process, and payment structure.
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Supportive Care Assistant Program – Employer Questions
- Do students need to be supervised at all times? Can they work independently?
- Does on-the-job training time count in the working hours?
- How do I get the wage subsidy?
- How do I register as an employer?
- How much does the student get paid per hour? Do we top them up to a higher wage? What is the regular rate for this role?
Internship Programs - Funding
- Are wage subsidies under the program taxable?
- Can I receive subsidies from different delivery organization for different internships?
- Can I receive subsidies from more than one delivery organization to cover the expenses of the same internship?
- Can intern training costs be covered by the Career Launcher program?
- Can the internship programs be stacked with other external funding options?
Internship Programs – Employer Eligibility
Internship Programs - The Hiring Process
- Can an employer still receive funding if they already have a potential intern in mind?
- Can an immediate family member be hired as an intern?
- Can an individual currently employed by the employer be recognized as an intern?
- Do you provide any support for onboarding an intern?
- How can the Career Launcher team support employers that are unable to find a candidate for an approved internship?
Internship Programs - Intern Eligibility
- Can an employer hire multiple interns with the same approved posting?
- Can an employer submit more than one internship during the same year?
- Can an intern work for more than the set internships length?
- Can the same internship be approved for funding again next year?
- How do you define clean technology?
Internship Programs - Application Process
- How does the 4-step application process work?
- How long does it take to go through the 4-step application process for the internship programs?
- I completed Step 1 of the application process. How long will it take for my internship application to be reviewed?
- I have already participated as an employer in the Internship Programs, do I still need to create an account?
- I have completed Step 2 of the internship programs application process. How long does it take for my budget to be reviewed?
Internship Programs - Reporting and Subsidy Payments
- As an employer, I would like to modify the length of my internship. Will this affect the total amount to be paid?
- How long does it take for an employer to receive a payment once all documents are submitted?
- I have participated in the Internship Programs in the past and received payment by cheque. Do I need to send in my banking information?
- I have participated in the Internship Programs in the past and received payment by direct deposit. Do I need to send in my banking information again?
- I have submitted all the required documents for my midterm or final report but have yet to receive a payment. Is that normal?
Internship Programs - Technical Support
- Having tech issues? Try these general troubleshooting steps
- I haven’t received a password reset email and it’s been over 10 minutes. What should I do?
- I’m having a hard time using the application portal for the Internship Programs. How can I get support to move through each step in the process?
- Why haven’t I received an email from Career Launcher using Zengine?
