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FAQ

Consult our comprehensive FAQS for the latest information on eligibility requirements, the application process, payments, and so much more.

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How do I get the wage subsidy?

The subsidy is a partial reimbursement of incurred wage expenses, up to a maximum of $5,000 per student for four months of full-time employment. Payments of the subsidy will be released in increments as employers fill certain milestone criteria, such as submitting time sheets, proof of payment of wages, midterm, and final evaluation forms. The final payment will be released after completion of all required tasks. For questions about registering as an employer, please contact SCA-APSS@collegesinstitutes.ca or 613-746-7093

How do I register as an employer?

To register, please contact us.

Where is the program offered?

Select colleges and institutes are delivering the program across Canada. If you are a national employer or would like more information, please contact us.

Do students need to be supervised at all times? Can they work independently?

There will be guidelines published in an employer handbook that will recommend the level of supervision required as the student gains experience. Initially, the student would shadow a personal care provider gradually becoming more independent.

Does on-the-job training time count in the working hours?

Yes, the training and on-boarding time is to be included in the working hours.

How much does the student get paid per hour? Do we top them up to a higher wage? What is the regular rate for this role?

Each employer is eligible for up to $5,000 per student over the four-month work placement. This means that the wage subsidy would cover approximately $9/hr. The expectation is that the employer will top that amount to a least minimum wage in their province and commiserate with the labour market in the area.

Who will cover the workplace insurance for students?

As an employer, your insurance would cover the liability for the student during their four-month work placement.

Who has been consulted for the development of the Supportive Care Assistant program?

Initially, CICan staff consulted with a wide number of stakeholders from across Canada. The Government of Canada, in turn, consulted with the provinces and territories. Following that process, 14 college representatives from across Canada formed a working group under the direction on CICan to design the program. Each college was tasked to consult with their provincial stakeholders to collect input during the development of the learning competencies. Additionally, a survey was distributed to over 600 stakeholders to validate the competencies.

Is the Supportive Care Assistant Program available in French?

Yes, all materials and curricula are available in French.

What is a micro-certificate?

A micro-certificate is a formal way of recognizing the knowledge and skills that are very specific to the workplace or industry. It is often recognized with a badge: a digital representation of competencies that can be shared with a link to a platform that provides context and verification. The certificate will be awarded by the college or institute delivering the program at the end of the work placement.