FAQ

Consult our comprehensive FAQS for the latest information on eligibility requirements, the application process, payments, and so much more.

Welcome to our support center

All employers participating in the Career Launcher program must have a registered payroll system (e.g., ADP). The Career Launcher team must receive paystubs issued through a registered payroll system as proof of wage payment to process subsidy claims.

Exceptions may be made for employers using an in-house payroll system, if they are able to provide proof of payment along with the in-house paystubs, such as screenshots of the direct deposits or pay cheques.

Image of rocket taking off