FAQ

Consult our comprehensive FAQS for the latest information on eligibility requirements, the application process, payments, and so much more.

Welcome to our support center

The roles are very different. The supportive care assistant role was developed as part of a work integrated training program. Students will support personal care providers (PSW, HCA) and the health care team. The role is limited to non-clinical activities such as:

  • Assisting with meals
  • Assisting with cleaning and disinfecting
  • Stocking materials required by clients and health care staff
  • Making clients’ beds, cleaning their rooms and other areas
  • Providing companionship, comfort, and support
  • Assisting with and accompanying clients as they move about
  • Participating in activities with clients

Personal care provider programs are much longer and as a result they have more responsibility and carry out more complex tasks, such as taking vital signs.

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