FAQ

Consult our comprehensive FAQS for the latest information on eligibility requirements, the application process, payments, and so much more.

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  • Make sure you are requesting the correct email address when submitting the password reset request.
  • Check the URL of the portal you are currently attempting to access. It should be: cic.smapply.ca. Look back to any instructions sent to you Career Launcher.
  • Check your spam folder

If you are still having trouble, reach out to Career Launcher to confirm you have an active application.

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