Web and IT Coordinator

Sustainable Waterloo Region

  Posted: May 3, 2021

  Location: Remote, office is in Waterloo, Ontario, Ontario

  Internship Program: Digital Tech

  Salary Range: $30,000 - $40,000

  Hours per Week: 40

  Start Date: June 24, 2021

  End Date: December 23, 2021

Job Description

Sustainable Waterloo Region is a social enterprise non-profit that helps the local business community, and Waterloo region as a whole, become more environmentally and economically sustainable, and therefore stronger. The Web & IT Coordinator would support this work by ensuring that our base technology and web solutions are optimized for use internally and for external interaction with our program member organizations and the broader community. This individual will work directly with both our small staff team, as well as our volunteer Web Manager and volunteer IT Manager. The focuses of this role are broad due to the nature of small non-profit organizations with all team members taking on multiple areas of work.

Duties and Responsibilities

- Evaluating our new energy management software’s capabilities as we consider whether its features can also replace other current software in use (involves creating a specification document, exploring tool features and configuring required modifications, data set analysis prior to migration, migration and deployment support and troubleshooting)
- Customizing dashboards for the energy management software to amalgamate large and complex sustainability data sets and inventories from 85+ businesses
- Leveraging APIs to integrate the energy management software with Tableau, and SalesForce data for automated access and centralized reporting
- Exploring API integrations between Salesforce, Mailchimp, our website, and other applications as needed
- Creating custom dashboards and reports in Salesforce
- Completing research and providing technical guidance on adding on-demand car sharing capabilities to our current ride matching site
- Implementing a new website design on our main site
- Upgrading Wordpress page design and functionality on our member-only website to improve the user experience
- Performing a plugin audit on our current site determining what is relevant and out of date
- Managing our web hosting environment, including: backing up and removing outdated content and splitting program websites into separate cPanels for increased security and organization
- Supporting a risk and security analysis across the organization’s web and IT systems and developing an improvement plan
- Assisting with additional web support duties, as identified by the Web Manager
- Assisting with additional IT support duties, as identified by the IT Manager

Knowledge and Skills

- Strong technical background supported by experience in application integration, migration and deployment
- Experience working with large, complex data sets
- Experience with business insight/intelligence technologies such as Tableau
- Knowledge of IT security
- Web development, experience with the WordPress platform, an asset
- Demonstrated IT project management experience
- Advanced excel skills
- Experience with G Suite and SalesForce administration, recommended
- Proven experience in evaluating user experience/UI of software implementations and web platforms
- Passion for environmental sustainability, an asset

Education Required

Degree or diploma in a related field

  How to Apply

To apply, send your resume to

What are people saying about Career Launcher?

Hear first-hand from the interns and employers who benefit from the program.

View All Testimonials

I would recommend an internship to a fellow grad because not only is it a good learning experience, but having the ability to gain practical work experience in a field in which you hope to be employed, will greatly benefit you in the future. Working this internship has no doubt opened up door for my future, and facilitated a way for me to work in a field I am particularly interested in within the digital sector. 

Alex Hackett
Clear Voxe Imaging

A few of the great employers we have supported

Our funding helps them address labour shortages, diversify their workforce, and strengthen their industry.

Get Started